Community Guidelines

Version: 1.0 · Effective: July 11, 2026

Our Mission

Runner’s Review exists to help runners find the right races through honest, helpful reviews from the running community. These guidelines help keep our community constructive, respectful, and trustworthy.

Review Content

What Makes a Great Review

We encourage reviews that help other runners make informed decisions:

Be specific: Describe the course, organization, atmosphere, and logistics
Be honest: Share your genuine experience, both positive and negative
Be constructive: If something was disappointing, explain what could be improved
Be relevant: Focus on aspects that matter to runners (course accuracy, aid stations, crowd support, post-race amenities)
Rate fairly: Use the full rating scale — a 5-star review should mean exceptional, not just “okay”

Review Standards

Your reviews should:

Reflect your actual participation in or experience with the race
Contain factual, verifiable information where possible
Be written in your own words
Be respectful of race organizers, volunteers, and other runners

Prohibited Review Content

The following content is not allowed in reviews:

Fake reviews: Reviews for races you did not attend or participate in
Manipulated ratings: Coordinated efforts to inflate or deflate a race’s rating
Spam: Promotional content, advertisements, or irrelevant material
Personal attacks: Targeting specific individuals by name with insults or threats
Hate speech: Content that attacks or demeans people based on race, ethnicity, gender, religion, sexual orientation, disability, or other protected characteristics
Harassment: Threatening, intimidating, or bullying language
Illegal content: Content that promotes or facilitates illegal activity
Plagiarism: Copying reviews from other users or platforms

Photo Guidelines

Acceptable Photos

We welcome photos that capture the race experience:

Race photos and finish line shots
Course scenery and landmarks
Group photos with other runners (with their consent)
Medal, bib, and swag photos
Aid station and race expo photos

Prohibited Photos

The following types of photos are not allowed:

Nudity or sexually explicit content
Violence or graphic imagery
Hate symbols or discriminatory content
Copyrighted images you do not own
Photos of individuals without their consent (if they are the primary subject)
Photos unrelated to running or the race experience

Automated Moderation

All uploaded photos are automatically screened using content-moderation technology (Google Cloud Vision SafeSearch). Photos the automated screen flags as potentially violating our guidelines are quarantined — held and not published — pending manual review by the Company. A quarantined photo stays unpublished until it is reviewed and either approved or removed.

User Conduct

Be Respectful

Treat other community members with courtesy and respect
Disagree constructively — focus on the content, not the person
Use the helpfulness voting system to surface quality reviews

Prohibited Behavior

The following behaviors are not allowed:

Impersonation: Pretending to be another person, race organizer, or entity
Abuse of features: Using the flagging or voting system to harass others
Account manipulation: Creating multiple accounts to circumvent restrictions or manipulate content
Circumvention: Attempting to bypass content moderation or security measures
Data scraping: Using automated tools to extract data from the App

Enforcement

Graduated Response

We follow a graduated enforcement approach:

Level	Action	Trigger
1. Warning	Notification about the specific violation	First minor violation
2. Content Removal	Offending content removed, user notified	Repeated minor violations or single moderate violation
3. Temporary Suspension	Account suspended for a defined period	Continued violations after warning, or single serious violation
4. Permanent Ban	Account permanently terminated	Severe violations, illegal activity, or continued violations after suspension

Severity Examples

Minor violations (typically result in warning or content removal):

Off-topic content in reviews
Mildly inappropriate language
Unintentional guideline violations

Moderate violations (typically result in content removal or suspension):

Fake or manipulated reviews
Harassment of other users
Repeated minor violations after warning

Severe violations (may result in immediate suspension or ban):

Hate speech or threats of violence
Posting illegal content
Systematic abuse or manipulation
Posting explicit or harmful imagery

What Happens When Content Is Removed

When we remove content that violates these guidelines:

The content is removed from public view
You receive a notification explaining the violation
The violation is recorded on your account
Repeated violations escalate the enforcement level

Appeals

How to Appeal

If you believe enforcement action was taken in error:

Review the notification you received explaining the violation
Contact us at contact@runnersreview.net with:
- Your account information
- The specific content or action you are appealing
- Your explanation of why you believe the action was incorrect
We will review your appeal within 5 business days
You will receive a response with our decision

Appeal Limitations

Each enforcement action may be appealed once
Appeals must be submitted within 30 days of the enforcement action
The appeal decision is final

Reporting Violations

How to Report

If you see content that violates these guidelines:

Tap the flag/report button on the review or photo
Select the reason for your report
Add any additional context (optional)
Submit the report

Reports are reviewed by the Company. We do not disclose the identity of reporters.

False Reporting

Repeatedly submitting false or malicious reports is itself a violation of these guidelines and may result in enforcement action against the reporter.

Changes to These Guidelines

We may update these Community Guidelines from time to time. When we make material changes, we will notify you through the App. Continued use of the App after changes are posted constitutes acceptance of the updated guidelines.

Contact Us

If you have questions about these Community Guidelines, please contact us at:

Aquaduct Data Strategies LLC
Email: contact@runnersreview.net

These Community Guidelines were last updated on July 11, 2026.